H&F ethical collections offers councils an alternative collections solution that increases financial returns whilst protecting vulnerable residents from the effects of debt.
Our service has been designed to optimise your collection performance and integrate seamlessly with your current operations, providing an exceptional resident experience across the following council debts... Council Tax, Housing Benefit Overpayment, Business Rates, Sundry Debts, Rent Arrears and Parking.
I feel I can talk openly and honestly to the company and they do not make me feel ashamed about the situation.
My overall experience has been painless and positive – something that has been missing from dealing with other companies. When my circumstances have changed (even temporarily), the company has always changed plans to work with me in a beneficial manner, meaning that overall I do not have to panic about my situation as I am confident that Intrum will treat me fairly.